⚖️ DISCLAIMER
Tenant Support UK is not a law firm and does not give personalised legal advice. These templates are general information for tenants in England & Wales.

• Edit to fit your own facts.
• Lodgers / resident landlords: different rules – check Shelter.
• Outside England & Wales? Get local advice.
• Unsure about any clause? Consult Citizens Advice, Shelter, or a solicitor.

Sending a letter is your choice and your responsibility.
(Last reviewed 08 May 2025)

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001.Need urgent repairs? Protect your home today.
Download this free Urgent Housing Repairs Request Letter template to formally request essential repairs from your landlord.
Take action! don’t wait for property damage to escalate!

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002.Ignored repairs requests? Download this free Landlord Ignored Repairs Formal Complaint Letter template to formally raise a complaint about unresolved housing issues. Clear, and designed to trigger landlord responsibility.

003.No tenancy agreement? Protect yourself anyway.
Download this free Request for Written Confirmation of Occupancy and Tenancy Rights template to formally confirm your living arrangements with a landlord or agent. Strengthen your legal position even without a signed tenancy.

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004.Is your landlord refusing to protect your deposit? Hit back now, for free.
Download this free Deposit Not Protected Formal Warning Letter to demand immediate compliance with UK deposit protection law.
Easy to customise, and a crucial first step before court action.

005.Challenge an invalid Section 21 eviction notice. Legally reject notices missing required documents like the gas safety certificate, EPC, or ‘How to Rent’ guide. Fast, clear, and legally sound.

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006.Have you received a message telling you to leave your rented property without a proper legal notice? this letter helps you respond firmly and lawfully. Use this template to assert your rights and stop illegal eviction attempts.

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007.Struggling to pay rent due to personal hardship? Use this polite and legally aware letter to request a temporary rent reduction or payment plan from your landlord without risking your tenancy.

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008.Need your emotional support animal with you in rented housing? This letter helps you request permission from your landlord with a calm, respectful tone and supporting details, no legal drama, just clarity.

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009.This formal letter helps disabled tenants request a reasonable adjustment under the Equality Act 2010, allowing a trained guide dog or assistance animal to live with them, clear, respectful, and legally sound.

The Toolbox: Eight Ways to Fight Back Without Moving to Mars

1. Shelter England – england.shelter.org.uk — 0808 800 4444.
2. Citizens Advice Redditch & Bromsgrove – citizensadviceredditch.org.uk.
3. ACORN Community Union – acorntheunion.org.uk.
4. Generation Rent – generationrent.org.
5. Renters Reform Coalition – rentersreformcoalition.co.uk.
6. Housing Ombudsman Service – housing-ombudsman.org.uk.
7. Redditch Borough Council Housing Solutions – redditchbc.gov.uk/housing or call 01527 587 000.
8. Tenancy Deposit Schemes – depositprotection.com (DPS) • tenancydepositscheme (TDS) • mydeposits.co.uk (MyDeposits)